Privacy Policy

【Updated on September 3, 2024】Effective on September 3, 2024

aiskycn attaches great importance to the protection of user personal information. When you use aiskycn's products and services, aiskycn may collect and use your relevant information. aiskycn hopes to explain to you through this policy the information that aiskycn may collect, the collection method, the collection scope, the purpose of collecting this information, and how aiskycn and you protect the security of this information. Before using all aiskycn products and services, please read this policy carefully (especially the bold content) and make sure you understand our rules for handling your personal information. If you have any questions about this privacy agreement, you can contact us for consultation. If you do not agree to any of the terms in this privacy policy, you should immediately stop using aiskycn's products and services.

1. Information you actively provide

1. In order to provide you with account registration, login functions and services, you may need to provide the following account registration information: When you choose to log in using a mobile phone number, we will obtain your mobile phone number and the operator information to which the number belongs from the mobile operator. If you do not use the one-click login function, you can log in through other methods in this policy.

2. Information you submit through our customer service.

You can provide us with feedback, complaints, appeals or inquiries about products or services through the feedback channels in our specific products or services or through the methods provided in Article 9 of this policy. For the security of your account and system, we may need you to provide your account when you register/log in to verify your user identity. During the verification process, you may also need to provide us with relevant supporting materials and your contact information so that we can contact you and help you solve the problem, or record the solution and results of related problems. In addition, the system may record the communication records between you and customer service so that we can better help you solve the problems you consult and improve the quality of customer service. If you do not provide the above information, we may not be able to provide you with timely feedback on the results of the consultation, but it will not affect your normal use of our products or services.

2: Scope of application of this policy

This policy only applies to information collected by aiskycn, and does not apply to any products and services provided by any third party or the information usage rules of any third party. Information collected by third-party products and services (including any third-party websites) that you accept through the products and services of aiskycn is not subject to this policy. If you suffer losses due to third-party products and services, you may claim compensation from the third party.